Last updated: October 2, 2026
SoCal Emergency Plumbing Mission Viejo ("we," "us," or "our") takes your privacy seriously. This Privacy Policy describes the information we collect, how we use and share it, and how we protect it when you visit https://socalemergencyplumbingmissionviejo.com or hire us for plumbing work.
Information We Collect
We collect the information you give us yourself, such as:
- Your name, phone number, the address where the work is needed, and an email address if you choose to give one
- A description of the plumbing problem or the service you are asking for
- Payment details, which are handled by a PCI-compliant payment processor and not stored by us
- What you send us through phone calls, text messages and the request form
When you browse the site, cookies and similar tools also record a small amount of technical information, such as your IP address, browser type, the page that referred you and the pages you view.
How We Use Information
- To book, send out and finish plumbing work at your address
- To send written estimates, invoices, visit reminders and follow-ups about the job
- To answer your questions and help you after the work is done
- To make this website and our service work better for the people who use them
- To meet our legal obligations and enforce our agreements
How We Share Information
We do not sell your personal information. It is shared only with the service providers that help us run the business (scheduling, payments, hosting, analytics and messaging), only as far as they need it to deliver our services, or when the law requires it.
Text messages (SMS)
When you check the SMS consent box on a form on this website, SoCal Emergency Plumbing Mission Viejo uses the mobile number you give us to send you the text messages you agreed to receive: appointment reminders and service updates.
If you also check the separate, optional marketing box, we may send you promotions and special offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (949) 951-1277. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.
Your Rights
If you live in California, the CCPA/CPRA gives you rights over your personal information, including the right to know what we hold, to have it deleted or corrected, and to opt out of certain sharing. To use any of these rights, phone us at (949) 951-1277 or use the request form on the contact page.
Data Security
We protect your information with reasonable administrative, technical and physical safeguards. No system can be made completely secure, but we take care to keep your data safe.
Changes to This Policy
This Privacy Policy may change from time to time. When it does, we will update the "Last updated" date at the top and, where appropriate, tell you about material changes.
Contact Us
SoCal Emergency Plumbing Mission Viejo · based in Mission Viejo, CA · (949) 951-1277 · or use the request form on the contact page
Last updated .